Customer
American Airlines
American Airlines is a industrials organization based in the United States. Operating teams there use enterprise software to run customer, data, and internal processes.
All American Airlines customer value stories
IBM@American Airlines
In the United States, American Airlines relies on IBM for reliability engineering.
Salesforce@American Airlines
When pipeline and account data outgrew homegrown tracking, American Airlines brought in Salesforce.
Microsoft Azure@American Airlines
American Airlines standardized model serving on Microsoft Azure instead of keeping parallel copies.
Twilio@American Airlines
American Airlines runs omnichannel service on Twilio so ownership is obvious when work stalls.
GitLab@American Airlines
GitLab Duo sits in the daily path at American Airlines, especially for developers and AppSec.
Akamai@American Airlines
Shared Guardicore Segmentation workspaces help American Airlines keep web performance honest across teams.
New Relic@American Airlines
American Airlines runs production support on New Relic so ownership is obvious when work stalls.