🇬🇧 United Kingdom

OpenText@HSBC

A Cybersecurity rollout at HSBC took program management out of inboxes and into a named queue.

Cartesia@HSBC

HSBC folded Voice Agents into customer and product conversations so product and contact center teams share one view of spoken interfaces.

Temenos@HSBC

In the United Kingdom, HSBC relies on Temenos for banking operations.

Zendesk@HSBC

Teams at HSBC moved contact center routing onto Zendesk after local tools started to collide.

Palo Alto Networks@HSBC

HSBC folded Prisma Cloud into security operations so SOC analysts share one view of endpoint detection.

Workday@HSBC

When employee records outgrew homegrown tracking, HSBC brought in Workday.

Appian@HSBC

Appian is how HSBC keeps IT service requests visible to people who have to act on it.

NVIDIA@HSBC

Financials teams at HSBC treat NVIDIA as the working layer for customer and product conversations.

AWS@HSBC

AWS is how HSBC keeps workload migration visible to people who have to act on it.

F5@HSBC

Teams at HSBC moved campus and branch networking onto F5 after local tools started to collide.

SS&C@HSBC

When financial planning outgrew homegrown tracking, HSBC brought in SS&C.

Twilio@HSBC

When support tickets outgrew homegrown tracking, HSBC brought in Twilio.

Anthropic@IAG

IAG uses Claude to add natural voice to products and agents without standing up a studio pipeline.

HashiCorp@IAG

When build and deploy outgrew homegrown tracking, IAG brought in HashiCorp.

Hexagon@IAG

HxGN became the place IAG uses to author and review designs in a shared environment instead of file sprawl.

Databricks@IAG

Shared Unity Catalog workspaces help IAG keep real-time operations honest across teams.

Autodesk@IAG

IAG uses Revit to author and review designs in a shared environment instead of file sprawl.

IBM@IAG

A IBM webMethods rollout at IAG took applied AI delivery out of inboxes and into a named queue.

Palantir@IAG

IAG asked for a cleaner operating picture of event streams. Palantir is what they run.

ADP@Imperial Brands

Recruiters and people partners at Imperial Brands review hiring and development in ADP Time rather than in personal files.

Freshworks@Imperial Brands

Shared Freddy AI workspaces help Imperial Brands keep customer support honest across teams.

Qualtrics@Imperial Brands

Imperial Brands folded EmployeeXM into research and listening so CX and people teams share one view of experience feedback.

Anthropic@Imperial Brands

Imperial Brands folded Claude for Work into research and writing so knowledge workers share one view of internal knowledge work.