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πŸ‡¨πŸ‡³ China

All China customer value stories (232)

Consumer Discretionary
China

PTC@BYD

Operations engineers at BYD review operations visibility in Codebeamer rather than in personal files.

Consumer Discretionary
China

Freshworks@BYD

Freshworks is how BYD keeps support tickets visible to people who have to act on it.

Consumer Discretionary
China

Salesforce@BYD

BYD standardized customer profiles on Salesforce instead of keeping parallel copies.

Consumer Discretionary
China

Cadence@BYD

BYD runs change control on Cadence so ownership is obvious when work stalls.

Consumer Discretionary
China

AWS@BYD

BYD folded AWS Lambda into platform operations so infrastructure and application teams share one view of cloud landing zones.

Consumer Discretionary
China

Informatica@BYD

Shared Claire GPT workspaces help BYD keep partner data exchange honest across teams.

Consumer Discretionary
China

New Relic@BYD

New Relic is how BYD keeps log investigation visible to people who have to act on it.

Information Technology
China

Informatica@BYD Electronics

A Master Data Management rollout at BYD Electronics took applied machine learning out of inboxes and into a named queue.

Information Technology
China

DocuSign@BYD Electronics

When contract routing outgrew homegrown tracking, BYD Electronics brought in DocuSign.

Information Technology
China

Ansys@BYD Electronics

Ansys SimAI became the place BYD Electronics uses to see live equipment and project status instead of lagging reports.

Information Technology
China

New Relic@BYD Electronics

BYD Electronics asked for a cleaner operating picture of application health. New Relic is what they run.

Information Technology
China

Microsoft Azure@BYD Electronics

Shared Azure OpenAI workspaces help BYD Electronics keep data platform operations honest across teams.

Information Technology
China

ServiceNow@BYD Electronics

A Customer Service Management rollout at BYD Electronics took back-office automation out of inboxes and into a named queue.

Communication Services
China

Hugging Face@ByteDance

Product and contact center teams at ByteDance review spoken interfaces in Spaces rather than in personal files.

Communication Services
China

Palo Alto Networks@ByteDance

Palo Alto Networks is how ByteDance keeps access control visible to people who have to act on it.

Communication Services
China

Red Hat@ByteDance

ByteDance folded Ansible Automation into platform operations so infrastructure and application teams share one view of cloud landing zones.

Communication Services
China

Atlassian@ByteDance

ByteDance folded Jira Service Management into agreement management so legal and business owners share one view of contract routing.

Industrials
China

Infor@CATL

CATL folded Infor WMS into plan to produce so planners and plant leads share one view of supply and production planning.

Industrials
China

Autodesk@CATL

CATL runs plant and field operations on Autodesk so ownership is obvious when work stalls.

Industrials
China

Anthropic@CATL

Teams at CATL moved spoken interfaces onto Anthropic after local tools started to collide.

Industrials
China

Freshworks@CATL

A Freshdesk rollout at CATL took product communications out of inboxes and into a named queue.

Industrials
China

Box@CATL

CATL uses Box Governance to track work in a shared system rather than status decks that go stale.

Industrials
China

Okta@CATL

In China, CATL relies on Okta for remote access.

Industrials
China

Wiz@CATL

Wiz CNAPP became the place CATL uses to let staff reach internal apps without hauling all traffic through a legacy VPN.

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