Story
Datadog
WiproWipro Brings Application Health onto Datadog
Wipro, an information technology organization in India, uses Log Management from Datadog to support production support for SREs and developers.
Value results
| Category | Value result |
|---|---|
| Capability | Application health can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for application health |
| Capability | Production support stays visible to adjacent teams through Log Management |
Story
Inside Wipro, production support used to depend on whoever still had the latest file. That pattern is common in information technology groups working out of India. SREs and developers needed a system that would still make sense after the original project team moved on.
Wipro uses Log Management from Datadog as the working layer for application health. Datadog is an observability platform that unifies metrics, traces, logs, and security signals for cloud applications. The practical change is simple: production support has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Wipro gets from Datadog is a durable place to run production support and a way for SREs and developers to see the same application health at the same time.
