Story
Datadog
1PasswordHow 1Password Runs Production Support on Infrastructure Monitoring
1Password, an information technology organization in Canada, uses Infrastructure Monitoring from Datadog to support production support for SREs and developers.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for application health |
| Capability | Production support stays visible to adjacent teams through Infrastructure Monitoring |
| Capability | SREs and developers work from the same Infrastructure Monitoring record for application health |
Story
1Password is based in Canada and runs information technology operations at a scale where application health cannot live in side channels. SREs and developers were reconciling competing copies of the same work, which slowed production support and hid who owned the next step.
The company runs production support on Datadog, with Infrastructure Monitoring as the product SREs and developers actually open. Datadog is an observability platform that unifies metrics, traces, logs, and security signals for cloud applications. For 1Password, that means SREs and developers can open one workflow, see application health, and let neighboring teams join without inventing a parallel stack.
Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for application health.
