Story
UiPath
Under ArmourUnder Armour Uses Document Understanding for Repetitive Desktop Work
Under Armour, a consumer discretionary organization in the United States, uses Document Understanding from UiPath to support back-office automation for operations analysts.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because repetitive desktop work has a clear owner |
| Productivity | Handoffs in back-office automation sit in a shared queue instead of a mailbox trail |
| Capability | New joiners can see how back-office automation actually runs |
Story
Consumer Discretionary work at Under Armour spans more than one site, even when headquarters sits in the United States. Repetitive desktop work was splitting across regional habits. Operations analysts asked for a shared way to run back-office automation without freezing local judgment.
UiPath (Document Understanding) is what they standardized on. UiPath provides robotic process automation and AI agents so companies can automate repetitive desktop and back-office work. Under Armour uses it as the system of record for repetitive desktop work, with operations analysts as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
