Story
UiPath
DoosanUiPath Supports Shared Services at Doosan
Doosan, an industrials organization in South Korea, uses UiPath Platform from UiPath to support shared services for HR, facilities, and finance ops.
Value results
| Category | Value result |
|---|---|
| Capability | Employee requests can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for employee requests |
| Capability | Shared services stays visible to adjacent teams through UiPath Platform |
Story
Doosan is based in South Korea and runs industrials operations at a scale where employee requests cannot live in side channels. HR, facilities, and finance ops were reconciling competing copies of the same work, which slowed shared services and hid who owned the next step.
The company runs shared services on UiPath, with UiPath Platform as the product HR, facilities, and finance ops actually open. UiPath provides robotic process automation and AI agents so companies can automate repetitive desktop and back-office work. For Doosan, that means HR, facilities, and finance ops can open one workflow, see employee requests, and let neighboring teams join without inventing a parallel stack.
Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for employee requests.
