Story
Zscaler
SymriseSymrise Uses Zscaler Digital Experience for Access Control
Symrise, a materials organization in Germany, uses Zscaler Digital Experience from Zscaler to support identity operations for IAM and helpdesk.
Teams at Symrise moved access control onto Zscaler after local tools started to collide.
“IAM and helpdesk needed a system that would still make sense after the original project team moved on.”
“Symrise uses Zscaler Digital Experience from Zscaler as the working layer for access control.”
Independent write-up. Figures come from public sources or are illustrative.
Value results
| Category | Value result |
|---|---|
| Capability | IAM and helpdesk work from the same Zscaler Digital Experience record for access control |
| Capability | Access control can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for access control |
Story
Inside Symrise, identity operations used to depend on whoever still had the latest file. That pattern is common in materials groups working out of Germany. IAM and helpdesk needed a system that would still make sense after the original project team moved on.
Symrise uses Zscaler Digital Experience from Zscaler as the working layer for access control. Zscaler delivers cloud-native zero trust networking so users connect to applications without a traditional VPN or castle-and-moat network. The practical change is simple: identity operations has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Symrise gets from Zscaler is a durable place to run identity operations and a way for IAM and helpdesk to see the same access control at the same time.
