Customer

Symrise
Symrise is a materials organization based in Germany. Operating teams there use enterprise software to run customer, data, and internal processes.
All Symrise customer value stories
monday.com@
Symrise
Symrise runs program management on monday.com so ownership is obvious when work stalls.
AVEVA@
Symrise
Symrise uses E3D to author and review designs in a shared environment instead of file sprawl.
UiPath@
Symrise
Symrise folded Test Suite into back-office automation so operations analysts share one view of repetitive desktop work.
Genesys@
Symrise
Symrise uses Genesys Cloud CX to track conversations across channels without losing the thread.
Zendesk@
Symrise
Zendesk QA sits in the daily path at Symrise, especially for product and growth teams.
Zscaler@
Symrise
Teams at Symrise moved access control onto Zscaler after local tools started to collide.