Story
Anaplan@
Standard Chartered Bank
Standard Chartered Bank Uses Anaplan Workflow for Policy and Claims
Standard Chartered Bank, a financials organization in the United Kingdom, uses Anaplan Workflow from Anaplan to support insurance operations for underwriters and claims handlers.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for policy and claims |
| Capability | Insurance operations stays visible to adjacent teams through Anaplan Workflow |
| Capability | Underwriters and claims handlers work from the same Anaplan Workflow record for policy and claims |
Story
Financials work at Standard Chartered Bank spans more than one site, even when headquarters sits in the United Kingdom. Policy and claims was splitting across regional habits. Underwriters and claims handlers asked for a shared way to run insurance operations without freezing local judgment.
Anaplan (Anaplan Workflow) is what they standardized on. Anaplan is a connected planning platform for finance, supply chain, and sales planning on a shared calculation engine. Standard Chartered Bank uses it as the system of record for policy and claims, with underwriters and claims handlers as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
