Story
UiPath
SeagateSeagate Extends Test Suite Across Back-office Automation
Seagate, an information technology organization in the United States, uses Test Suite from UiPath to support back-office automation for operations analysts.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because repetitive desktop work has a clear owner |
| Productivity | Handoffs in back-office automation sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Test Suite is the governed place operations analysts use for back-office automation |
Story
Inside Seagate, back-office automation used to depend on whoever still had the latest file. That pattern is common in information technology groups working out of the United States. Operations analysts needed a system that would still make sense after the original project team moved on.
Seagate uses Test Suite from UiPath as the working layer for repetitive desktop work. UiPath provides robotic process automation and AI agents so companies can automate repetitive desktop and back-office work. The practical change is simple: back-office automation has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Seagate gets from UiPath is a durable place to run back-office automation and a way for operations analysts to see the same repetitive desktop work at the same time.
