Story
Sage
SantanderSantander Standardizes Order Management on Sage
Santander, a financials organization in Spain, uses Sage X3 from Sage to support order to cash for order desk and finance.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because order management has a clear owner |
| Productivity | Handoffs in order to cash sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Sage X3 is the governed place order desk and finance use for order to cash |
Story
Santander is based in Spain and runs financials operations at a scale where order management cannot live in side channels. Order desk and finance were reconciling competing copies of the same work, which slowed order to cash and hid who owned the next step.
The company runs order to cash on Sage, with Sage X3 as the product order desk and finance actually open. Sage provides accounting, ERP, and HR software used by small and midsize businesses to run finance and operations. For Santander, that means order desk and finance can open one workflow, see order management, and let neighboring teams join without inventing a parallel stack.
Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for order management.
