Story
Air Products Brings Order Management onto Sage
Air Products, a materials organization in the United States, uses Sage Accounting from Sage to support order to cash for order desk and finance.
Value results
| Category | Value result |
|---|---|
| Capability | Order management can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for order management |
| Capability | Order to cash stays visible to adjacent teams through Sage Accounting |
Story
Inside Air Products, order to cash used to depend on whoever still had the latest file. That pattern is common in materials groups working out of the United States. Order desk and finance needed a system that would still make sense after the original project team moved on.
Air Products uses Sage Accounting from Sage as the working layer for order management. Sage provides accounting, ERP, and HR software used by small and midsize businesses to run finance and operations. The practical change is simple: order to cash has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Air Products gets from Sage is a durable place to run order to cash and a way for order desk and finance to see the same order management at the same time.