Story
ONEOK Brings Contract Routing onto DocuSign
ONEOK, an energy organization in the United States, uses Identity from DocuSign to support agreement management for legal and business owners.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because contract routing has a clear owner |
| Risk and compliance | Identity is the governed place legal and business owners use for agreement management |
| Capability | New joiners can see how agreement management actually runs |
Story
Inside ONEOK, agreement management used to depend on whoever still had the latest file. That pattern is common in energy groups working out of the United States. Legal and business owners needed a system that would still make sense after the original project team moved on.
ONEOK uses Identity from DocuSign as the working layer for contract routing. DocuSign provides electronic agreement software so organizations can prepare, sign, and manage contracts without paper routing. The practical change is simple: agreement management has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What ONEOK gets from DocuSign is a durable place to run agreement management and a way for legal and business owners to see the same contract routing at the same time.