Story
Datadog
NationwideNationwide Modernizes Application Health with Datadog
Nationwide, a financials organization in the United States, uses Datadog APM from Datadog to support production support for SREs and developers.
Value results
| Category | Value result |
|---|---|
| Capability | SREs and developers work from the same Datadog APM record for application health |
| Capability | Application health can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for application health |
Story
Nationwide is based in the United States and runs financials operations at a scale where application health cannot live in side channels. SREs and developers were reconciling competing copies of the same work, which slowed production support and hid who owned the next step.
The company runs production support on Datadog, with Datadog APM as the product SREs and developers actually open. Datadog is an observability platform that unifies metrics, traces, logs, and security signals for cloud applications. For Nationwide, that means SREs and developers can open one workflow, see application health, and let neighboring teams join without inventing a parallel stack.
Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for application health.
