Story
monday.com
AtkinsRealismonday.com at AtkinsRealis: Institutional Knowledge
AtkinsRealis, an industrials organization in Canada, uses Work OS from monday.com to support documentation for specialists and new hires.
Specialists and new hires at AtkinsRealis review institutional knowledge in Work OS rather than in personal files.
“In Canada, specialists and new hires already knew where institutional knowledge went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.”
“com is a Work OS used to build workflows for projects, CRM, development, and service on a visual board model.”
Independent write-up. Figures come from public sources or are illustrative.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because institutional knowledge has a clear owner |
| Productivity | Handoffs in documentation sit in a shared queue instead of a mailbox trail |
| Capability | New joiners can see how documentation actually runs |
Story
AtkinsRealis did not need another dashboard that nobody opened. It needed documentation to move. In Canada, specialists and new hires already knew where institutional knowledge went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.
Work OS from monday.com is now in that path. monday.com is a Work OS used to build workflows for projects, CRM, development, and service on a visual board model. The company treats it as production tooling for documentation, which is why specialists and new hires live in it rather than exporting from it once a quarter.
AtkinsRealis can show how institutional knowledge is handled today. That is the value: a repeatable way to run documentation on software the rest of the industry already recognizes.
