Story
monday.com at Anthropic: Cross-team Delivery
Anthropic, an information technology organization in the United States, uses Work OS from monday.com to support program management for project and operations leads.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for cross-team delivery |
| Capability | Program management stays visible to adjacent teams through Work OS |
| Capability | Project and operations leads work from the same Work OS record for cross-team delivery |
Story
Anthropic did not need another dashboard that nobody opened. It needed program management to move. In the United States, project and operations leads already knew where cross-team delivery went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.
Work OS from monday.com is now in that path. monday.com is a Work OS used to build workflows for projects, CRM, development, and service on a visual board model. The company treats it as production tooling for program management, which is why project and operations leads live in it rather than exporting from it once a quarter.
Anthropic can show how cross-team delivery is handled today. That is the value: a repeatable way to run program management on software the rest of the industry already recognizes.