Story
monday.com
Anthropicmonday.com at Anthropic: Cross-team Delivery
Anthropic, an information technology organization in the United States, uses Work OS from monday.com to support program management for project and operations leads.
Information Technology teams at Anthropic treat monday.com as the working layer for program management.
“In the United States, project and operations leads already knew where cross-team delivery went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.”
“com is a Work OS used to build workflows for projects, CRM, development, and service on a visual board model.”
Independent write-up. Figures come from public sources or are illustrative.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for cross-team delivery |
| Capability | Program management stays visible to adjacent teams through Work OS |
| Capability | Project and operations leads work from the same Work OS record for cross-team delivery |
Story
Anthropic did not need another dashboard that nobody opened. It needed program management to move. In the United States, project and operations leads already knew where cross-team delivery went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.
Work OS from monday.com is now in that path. monday.com is a Work OS used to build workflows for projects, CRM, development, and service on a visual board model. The company treats it as production tooling for program management, which is why project and operations leads live in it rather than exporting from it once a quarter.
Anthropic can show how cross-team delivery is handled today. That is the value: a repeatable way to run program management on software the rest of the industry already recognizes.
