Story
monday.com
MollieMollie Runs Program Management with monday.com
Mollie, a financials organization in the Netherlands, uses Work OS from monday.com to support program management for project and operations leads.
Mollie asked for a cleaner operating picture of cross-team delivery. monday.com is what they run.
“From the Netherlands, financials teams still had to serve customers and internal partners who expected a straight answer.”
“com is a Work OS used to build workflows for projects, CRM, development, and service on a visual board model.”
Independent write-up. Figures come from public sources or are illustrative.
Value results
| Category | Value result |
|---|---|
| Capability | Cross-team delivery can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for cross-team delivery |
| Capability | Program management stays visible to adjacent teams through Work OS |
Story
Mollie grew cross-team delivery faster than the local tools around it. From the Netherlands, financials teams still had to serve customers and internal partners who expected a straight answer. Project and operations leads were the ones stitching the picture together by hand.
Rolling out Work OS put program management on monday.com. monday.com is a Work OS used to build workflows for projects, CRM, development, and service on a visual board model. Mollie keeps the product in the path where work already happens, so project and operations leads do not context-switch into a graveyard system used only for audits.
The visible result is steadier program management. Cross-team delivery is easier to inspect, and adjacent groups can join project and operations leads without a guided tour of someone's desktop.
