Story
Mollie Modernizes Log Investigation with Datadog
Mollie, a financials organization in the Netherlands, uses Datadog APM from Datadog to support incident response for on-call engineers.
Value results
| Category | Value result |
|---|---|
| Capability | On-call engineers work from the same Datadog APM record for log investigation |
| Capability | Log investigation can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for log investigation |
Story
Mollie is based in the Netherlands and runs financials operations at a scale where log investigation cannot live in side channels. On-call engineers were reconciling competing copies of the same work, which slowed incident response and hid who owned the next step.
The company runs incident response on Datadog, with Datadog APM as the product on-call engineers actually open. Datadog is an observability platform that unifies metrics, traces, logs, and security signals for cloud applications. For Mollie, that means on-call engineers can open one workflow, see log investigation, and let neighboring teams join without inventing a parallel stack.
Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for log investigation.