Story
Sage
MarqetaMarqeta Modernizes Order Management with Sage
Marqeta, a financials organization in the United States, uses Sage Intacct from Sage to support order to cash for order desk and finance.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for order management |
| Capability | Order to cash stays visible to adjacent teams through Sage Intacct |
| Capability | Order desk and finance work from the same Sage Intacct record for order management |
Story
Marqeta grew order management faster than the local tools around it. From the United States, financials teams still had to serve customers and internal partners who expected a straight answer. Order desk and finance were the ones stitching the picture together by hand.
Rolling out Sage Intacct put order to cash on Sage. Sage provides accounting, ERP, and HR software used by small and midsize businesses to run finance and operations. Marqeta keeps the product in the path where work already happens, so order desk and finance do not context-switch into a graveyard system used only for audits.
The visible result is steadier order to cash. Order management is easier to inspect, and adjacent groups can join order desk and finance without a guided tour of someone's desktop.
