Story
Temenos
Liberty MutualLiberty Mutual Extends Temenos DataSource Across Insurance Operations
Liberty Mutual, a financials organization in the United States, uses Temenos DataSource from Temenos to support insurance operations for underwriters and claims handlers.
Value results
| Category | Value result |
|---|---|
| Capability | Insurance operations stays visible to adjacent teams through Temenos DataSource |
| Capability | Underwriters and claims handlers work from the same Temenos DataSource record for policy and claims |
| Capability | Policy and claims can be reviewed without waiting on a personal export |
Story
Inside Liberty Mutual, insurance operations used to depend on whoever still had the latest file. That pattern is common in financials groups working out of the United States. Underwriters and claims handlers needed a system that would still make sense after the original project team moved on.
Liberty Mutual uses Temenos DataSource from Temenos as the working layer for policy and claims. Temenos provides core banking and digital banking software used by financial institutions to run accounts, payments, and channels. The practical change is simple: insurance operations has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Liberty Mutual gets from Temenos is a durable place to run insurance operations and a way for underwriters and claims handlers to see the same policy and claims at the same time.
