Story
Elastic
KingstonKingston Brings Log Investigation onto Elastic
Kingston, an information technology organization in the United States, uses Elastic Security from Elastic to support incident response for on-call engineers.
Value results
| Category | Value result |
|---|---|
| Risk and compliance | Incident response stays visible to adjacent teams through Elastic Security |
| Risk and compliance | On-call engineers work from the same Elastic Security record for log investigation |
| Capability | Log investigation can be reviewed without waiting on a personal export |
Story
Information Technology work at Kingston spans more than one site, even when headquarters sits in the United States. Log investigation was splitting across regional habits. On-call engineers asked for a shared way to run incident response without freezing local judgment.
Elastic (Elastic Security) is what they standardized on. Elastic builds search, observability, and security software on Elasticsearch, used to find information and investigate operational data. Kingston uses it as the system of record for log investigation, with on-call engineers as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
