Story
KeyCorp Uses Temenos Payments for Core Processing
KeyCorp, a financials organization in the United States, uses Temenos Payments from Temenos to support banking operations for operations and product.
Value results
| Category | Value result |
|---|---|
| Productivity | Handoffs in banking operations sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Temenos Payments is the governed place operations and product use for banking operations |
| Capability | New joiners can see how banking operations actually runs |
Story
Inside KeyCorp, banking operations used to depend on whoever still had the latest file. That pattern is common in financials groups working out of the United States. Operations and product needed a system that would still make sense after the original project team moved on.
KeyCorp uses Temenos Payments from Temenos as the working layer for core processing. Temenos provides core banking and digital banking software used by financial institutions to run accounts, payments, and channels. The practical change is simple: banking operations has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What KeyCorp gets from Temenos is a durable place to run banking operations and a way for operations and product to see the same core processing at the same time.