Story
IQVIA Modernizes Contract Routing with Box
IQVIA, a health care organization in the United States, uses Box from Box to support agreement management for legal and business owners.
Value results
| Category | Value result |
|---|---|
| Productivity | Handoffs in agreement management sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Box is the governed place legal and business owners use for agreement management |
| Capability | New joiners can see how agreement management actually runs |
Story
IQVIA is based in the United States and runs health care operations at a scale where contract routing cannot live in side channels. Legal and business owners were reconciling competing copies of the same work, which slowed agreement management and hid who owned the next step.
The company runs agreement management on Box, with Box as the product legal and business owners actually open. Box is a content cloud for storing, sharing, and governing enterprise files, with workflow and AI features for knowledge work. For IQVIA, that means legal and business owners can open one workflow, see contract routing, and let neighboring teams join without inventing a parallel stack.
Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for contract routing.