Customer
IQVIA
IQVIA is a health care organization based in the United States. Operating teams there use enterprise software to run customer, data, and internal processes.
All IQVIA customer value stories
Dynatrace@IQVIA
In the United States, IQVIA relies on Dynatrace for incident management.
Epic Systems@IQVIA
Teams at IQVIA moved regulated content onto Epic Systems after local tools started to collide.
Veeva@IQVIA
Quality and clinical ops at IQVIA review regulated content in Veeva CRM rather than in personal files.
monday.com@IQVIA
IQVIA folded monday CRM into documentation so specialists and new hires share one view of institutional knowledge.
OpenAI@IQVIA
IQVIA runs research and writing on OpenAI so ownership is obvious when work stalls.
IBM@IQVIA
IQVIA folded IBM Cloud into platform operations so infrastructure and application teams share one view of cloud landing zones.
Box@IQVIA
IQVIA runs agreement management on Box so ownership is obvious when work stalls.
Dropbox@IQVIA
IQVIA asked for a cleaner operating picture of cross-team delivery. Dropbox is what they run.
AWS@IQVIA
In the United States, IQVIA relies on AWS for reliability engineering.
UiPath@IQVIA
When IT service requests outgrew homegrown tracking, IQVIA brought in UiPath.
Microsoft Azure@IQVIA
Azure OpenAI became the place IQVIA uses to keep critical services recoverable across regions instead of a single room of servers.
Dataiku@IQVIA
Shared MLOps workspaces help IQVIA keep applied machine learning honest across teams.
Twilio@IQVIA
A Twilio Segment rollout at IQVIA took product communications out of inboxes and into a named queue.