Story
Temenos
Intesa SanpaoloIntesa Sanpaolo Runs Insurance Operations with Temenos
Intesa Sanpaolo, a financials organization in Italy, uses Temenos SaaS from Temenos to support insurance operations for underwriters and claims handlers.
Value results
| Category | Value result |
|---|---|
| Capability | Insurance operations stays visible to adjacent teams through Temenos SaaS |
| Capability | Underwriters and claims handlers work from the same Temenos SaaS record for policy and claims |
| Capability | Policy and claims can be reviewed without waiting on a personal export |
Story
Intesa Sanpaolo did not need another dashboard that nobody opened. It needed insurance operations to move. In Italy, underwriters and claims handlers already knew where policy and claims went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.
Temenos SaaS from Temenos is now in that path. Temenos provides core banking and digital banking software used by financial institutions to run accounts, payments, and channels. The company treats it as production tooling for insurance operations, which is why underwriters and claims handlers live in it rather than exporting from it once a quarter.
Intesa Sanpaolo can show how policy and claims is handled today. That is the value: a repeatable way to run insurance operations on software the rest of the industry already recognizes.
