Story
Elastic
StrabagHow Strabag Runs Incident Response on Elastic Observability
Strabag, an industrials organization in Austria, uses Elastic Observability from Elastic to support incident response for on-call engineers.
Value results
| Category | Value result |
|---|---|
| Capability | On-call engineers work from the same Elastic Observability record for log investigation |
| Capability | Log investigation can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for log investigation |
Story
Industrials work at Strabag spans more than one site, even when headquarters sits in Austria. Log investigation was splitting across regional habits. On-call engineers asked for a shared way to run incident response without freezing local judgment.
Elastic (Elastic Observability) is what they standardized on. Elastic builds search, observability, and security software on Elasticsearch, used to find information and investigate operational data. Strabag uses it as the system of record for log investigation, with on-call engineers as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
