Story
VMware
ReckittHow Reckitt Runs Platform Operations on vSphere
Reckitt, a consumer staples organization in the United Kingdom, uses vSphere from VMware to support platform operations for infrastructure and application teams.
Value results
| Category | Value result |
|---|---|
| Productivity | Handoffs in platform operations sit in a shared queue instead of a mailbox trail |
| Risk and compliance | vSphere is the governed place infrastructure and application teams use for platform operations |
| Capability | New joiners can see how platform operations actually runs |
Story
Consumer Staples work at Reckitt spans more than one site, even when headquarters sits in the United Kingdom. Cloud landing zones was splitting across regional habits. Infrastructure and application teams asked for a shared way to run platform operations without freezing local judgment.
VMware (vSphere) is what they standardized on. VMware, part of Broadcom, provides virtualization, private cloud, and container software used to run enterprise data centers. Reckitt uses it as the system of record for cloud landing zones, with infrastructure and application teams as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
