Story
monday.com@
Mercedes-Benz Group
How Mercedes-Benz Group Runs Agreement Management on monday CRM
Mercedes-Benz Group, a consumer discretionary organization in Germany, uses monday CRM from monday.com to support agreement management for legal and business owners.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because contract routing has a clear owner |
| Productivity | Handoffs in agreement management sit in a shared queue instead of a mailbox trail |
| Capability | New joiners can see how agreement management actually runs |
Story
Mercedes-Benz Group is based in Germany and runs consumer discretionary operations at a scale where contract routing cannot live in side channels. Legal and business owners were reconciling competing copies of the same work, which slowed agreement management and hid who owned the next step.
The company runs agreement management on monday.com, with monday CRM as the product legal and business owners actually open. monday.com is a Work OS used to build workflows for projects, CRM, development, and service on a visual board model. For Mercedes-Benz Group, that means legal and business owners can open one workflow, see contract routing, and let neighboring teams join without inventing a parallel stack.
Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for contract routing.
