Story
How du Runs Applied AI Delivery on Azure OpenAI
du, a communication services organization in the United Arab Emirates, uses Azure OpenAI from Microsoft Azure to support applied AI delivery for ML and product teams.
Value results
| Category | Value result |
|---|---|
| Capability | ML and product teams work from the same Azure OpenAI record for model serving |
| Capability | Model serving can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for model serving |
Story
Communication Services work at du spans more than one site, even when headquarters sits in the United Arab Emirates. Model serving was splitting across regional habits. ML and product teams asked for a shared way to run applied AI delivery without freezing local judgment.
Microsoft Azure (Azure OpenAI) is what they standardized on. Microsoft Azure is a public cloud platform for infrastructure, data, AI, and application services used by enterprises to host and modernize workloads. du uses it as the system of record for model serving, with ML and product teams as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.