Story
How Binance Runs Insurance Operations on Temenos Infinity
Binance, a financials organization in the United Arab Emirates, uses Temenos Infinity from Temenos to support insurance operations for underwriters and claims handlers.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for policy and claims |
| Capability | Insurance operations stays visible to adjacent teams through Temenos Infinity |
| Capability | Underwriters and claims handlers work from the same Temenos Infinity record for policy and claims |
Story
Binance is based in the United Arab Emirates and runs financials operations at a scale where policy and claims cannot live in side channels. Underwriters and claims handlers were reconciling competing copies of the same work, which slowed insurance operations and hid who owned the next step.
The company runs insurance operations on Temenos, with Temenos Infinity as the product underwriters and claims handlers actually open. Temenos provides core banking and digital banking software used by financial institutions to run accounts, payments, and channels. For Binance, that means underwriters and claims handlers can open one workflow, see policy and claims, and let neighboring teams join without inventing a parallel stack.
Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for policy and claims.