Story
Hexagon
LATAM AirlinesHexagon Supports Plant and Field Operations at LATAM Airlines
LATAM Airlines, an industrials organization in Chile, uses HxGN from Hexagon to support plant and field operations for operations engineers.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because operations visibility has a clear owner |
| Productivity | Handoffs in plant and field operations sit in a shared queue instead of a mailbox trail |
| Risk and compliance | HxGN is the governed place operations engineers use for plant and field operations |
Story
LATAM Airlines grew operations visibility faster than the local tools around it. From Chile, industrials teams still had to serve customers and internal partners who expected a straight answer. Operations engineers were the ones stitching the picture together by hand.
Rolling out HxGN put plant and field operations on Hexagon. Hexagon provides digital reality and industrial software for measurement, design, and operations in manufacturing and geospatial work. LATAM Airlines keeps the product in the path where work already happens, so operations engineers do not context-switch into a graveyard system used only for audits.
The visible result is steadier plant and field operations. Operations visibility is easier to inspect, and adjacent groups can join operations engineers without a guided tour of someone's desktop.
