Story
OpenText
FirstEnergyFirstEnergy Standardizes Contract Routing on OpenText
FirstEnergy, a utilities organization in the United States, uses Cybersecurity from OpenText to support agreement management for legal and business owners.
Value results
| Category | Value result |
|---|---|
| Risk and compliance | Agreement management stays visible to adjacent teams through Cybersecurity |
| Capability | Contract routing can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for contract routing |
Story
Utilities work at FirstEnergy spans more than one site, even when headquarters sits in the United States. Contract routing was splitting across regional habits. Legal and business owners asked for a shared way to run agreement management without freezing local judgment.
OpenText (Cybersecurity) is what they standardized on. OpenText delivers information management, content services, cybersecurity, and DevOps software for large organizations. FirstEnergy uses it as the system of record for contract routing, with legal and business owners as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
