Story
Datadog
Electronic ArtsElectronic Arts Extends Security Monitoring Across Production Support
Electronic Arts, a communication services organization in the United States, uses Security Monitoring from Datadog to support production support for SREs and developers.
Value results
| Category | Value result |
|---|---|
| Risk and compliance | Production support stays visible to adjacent teams through Security Monitoring |
| Risk and compliance | SREs and developers work from the same Security Monitoring record for application health |
| Capability | Application health can be reviewed without waiting on a personal export |
Story
Inside Electronic Arts, production support used to depend on whoever still had the latest file. That pattern is common in communication services groups working out of the United States. SREs and developers needed a system that would still make sense after the original project team moved on.
Electronic Arts uses Security Monitoring from Datadog as the working layer for application health. Datadog is an observability platform that unifies metrics, traces, logs, and security signals for cloud applications. The practical change is simple: production support has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Electronic Arts gets from Datadog is a durable place to run production support and a way for SREs and developers to see the same application health at the same time.
