Story
SAP
dudu Brings Financial Close onto SAP
du, a communication services organization in the United Arab Emirates, uses SAP SuccessFactors from SAP to support record to report for controllers and shared services.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because financial close has a clear owner |
| Productivity | Handoffs in record to report sit in a shared queue instead of a mailbox trail |
| Risk and compliance | SAP SuccessFactors is the governed place controllers and shared services use for record to report |
Story
Communication Services work at du spans more than one site, even when headquarters sits in the United Arab Emirates. Financial close was splitting across regional habits. Controllers and shared services asked for a shared way to run record to report without freezing local judgment.
SAP (SAP SuccessFactors) is what they standardized on. SAP is the global leader in enterprise resource planning software, with S/4HANA, business technology platform services, and industry cloud applications. du uses it as the system of record for financial close, with controllers and shared services as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
