Story
DocuSign
WalmartDocuSign Supports Agreement Management at Walmart
Walmart, a consumer staples organization in the United States, uses DocuSign eSignature from DocuSign to support agreement management for legal and business owners.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because contract routing has a clear owner |
| Productivity | Handoffs in agreement management sit in a shared queue instead of a mailbox trail |
| Risk and compliance | DocuSign eSignature is the governed place legal and business owners use for agreement management |
Story
Walmart grew contract routing faster than the local tools around it. From the United States, consumer staples teams still had to serve customers and internal partners who expected a straight answer. Legal and business owners were the ones stitching the picture together by hand.
Rolling out DocuSign eSignature put agreement management on DocuSign. DocuSign provides electronic agreement software so organizations can prepare, sign, and manage contracts without paper routing. Walmart keeps the product in the path where work already happens, so legal and business owners do not context-switch into a graveyard system used only for audits.
The visible result is steadier agreement management. Contract routing is easier to inspect, and adjacent groups can join legal and business owners without a guided tour of someone's desktop.
