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DocuSign@Walmart

DocuSign Supports Agreement Management at Walmart

Walmart, a consumer staples organization in the United States, uses DocuSign eSignature from DocuSign to support agreement management for legal and business owners.

Shared DocuSign eSignature workspaces help Walmart keep agreement management honest across teams.

“From the United States, consumer staples teams still had to serve customers and internal partners who expected a straight answer.”
“DocuSign provides electronic agreement software so organizations can prepare, sign, and manage contracts without paper routing.”
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Independent write-up. Figures come from public sources or are illustrative.

Value results

CategoryValue result
ProductivityFewer stalled items because contract routing has a clear owner
ProductivityHandoffs in agreement management sit in a shared queue instead of a mailbox trail
Risk and complianceDocuSign eSignature is the governed place legal and business owners use for agreement management

Story

Walmart grew contract routing faster than the local tools around it. From the United States, consumer staples teams still had to serve customers and internal partners who expected a straight answer. Legal and business owners were the ones stitching the picture together by hand.

Rolling out DocuSign eSignature put agreement management on DocuSign. DocuSign provides electronic agreement software so organizations can prepare, sign, and manage contracts without paper routing. Walmart keeps the product in the path where work already happens, so legal and business owners do not context-switch into a graveyard system used only for audits.

The visible result is steadier agreement management. Contract routing is easier to inspect, and adjacent groups can join legal and business owners without a guided tour of someone's desktop.

Value Graph

Walmart uses DocuSign, Box, monday.com, HashiCorp, Dataiku, Splunk, Salesforce. Shared with Airbus, Albertsons, Alibaba Group, Alignment Healthcare, Allstate. Industry: Consumer Staples. Value: Productivity, Risk and compliance. Drag nodes, filter types, or expand a node to follow more commonalities.

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