Story
Crown Castle Uses CASB for Access Control
Crown Castle, a real estate organization in the United States, uses CASB from Netskope to support identity operations for IAM and helpdesk.
Value results
| Category | Value result |
|---|---|
| Capability | IAM and helpdesk work from the same CASB record for access control |
| Capability | Access control can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for access control |
Story
Inside Crown Castle, identity operations used to depend on whoever still had the latest file. That pattern is common in real estate groups working out of the United States. IAM and helpdesk needed a system that would still make sense after the original project team moved on.
Crown Castle uses CASB from Netskope as the working layer for access control. Netskope provides security service edge products that inspect cloud and web traffic for data protection and threat defense. The practical change is simple: identity operations has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Crown Castle gets from Netskope is a durable place to run identity operations and a way for IAM and helpdesk to see the same access control at the same time.