Story
Netskope at Analog Devices: Access Control
Analog Devices, an information technology organization in the United States, uses Netskope Copilot from Netskope to support identity operations for IAM and helpdesk.
Value results
| Category | Value result |
|---|---|
| Productivity | Handoffs in identity operations sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Netskope Copilot is the governed place IAM and helpdesk use for identity operations |
| Capability | New joiners can see how identity operations actually runs |
Story
Analog Devices grew access control faster than the local tools around it. From the United States, information technology teams still had to serve customers and internal partners who expected a straight answer. IAM and helpdesk were the ones stitching the picture together by hand.
Rolling out Netskope Copilot put identity operations on Netskope. Netskope provides security service edge products that inspect cloud and web traffic for data protection and threat defense. Analog Devices keeps the product in the path where work already happens, so IAM and helpdesk do not context-switch into a graveyard system used only for audits.
The visible result is steadier identity operations. Access control is easier to inspect, and adjacent groups can join IAM and helpdesk without a guided tour of someone's desktop.