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Story

Guidewire@Credit Agricole

Credit Agricole Extends BillingCenter Across Banking Operations

Credit Agricole, a financials organization in France, uses BillingCenter from Guidewire to support banking operations for operations and product.

Value results

CategoryValue result
ProductivityFewer stalled items because core processing has a clear owner
Risk and complianceBillingCenter is the governed place operations and product use for banking operations
CapabilityNew joiners can see how banking operations actually runs

Story

Credit Agricole did not need another dashboard that nobody opened. It needed banking operations to move. In France, operations and product already knew where core processing went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.

BillingCenter from Guidewire is now in that path. Guidewire makes core insurance software for policy, billing, and claims used by property and casualty carriers. The company treats it as production tooling for banking operations, which is why operations and product live in it rather than exporting from it once a quarter.

Credit Agricole can show how core processing is handled today. That is the value: a repeatable way to run banking operations on software the rest of the industry already recognizes.

Relationship map

Credit Agricole uses Guidewire, Adobe, Twilio, SS&C, HashiCorp, Snowflake, ServiceNow, Elastic. Shared with ABN AMRO, Adyen, Afterpay, Airwallex, Allstate. Industry: Financials. Value: Productivity, Risk and compliance, Capability. Drag nodes, filter types, or expand a node to follow more commonalities.

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