Customer

Credit Agricole
Credit Agricole is a financials organization based in France. Operating teams there use enterprise software to run customer, data, and internal processes.
All Credit Agricole customer value stories
Adobe@
Credit Agricole
CX and people teams at Credit Agricole review experience feedback in Adobe Commerce rather than in personal files.
Guidewire@
Credit Agricole
Teams at Credit Agricole moved core processing onto Guidewire after local tools started to collide.
Twilio@
Credit Agricole
Credit Agricole uses Twilio Flex to track conversations across channels without losing the thread.
SS&C@
Credit Agricole
A SS&C Blue Prism rollout at Credit Agricole took insurance operations out of inboxes and into a named queue.
HashiCorp@
Credit Agricole
Credit Agricole uses Consul to build, test, and ship from one pipeline instead of a pile of scripts.
Snowflake@
Credit Agricole
Cortex AI became the place Credit Agricole uses to move operational events between systems as they happen.
ServiceNow@
Credit Agricole
A HR Service Delivery rollout at Credit Agricole took back-office automation out of inboxes and into a named queue.
Elastic@
Credit Agricole
Financials teams at Credit Agricole treat Elastic as the working layer for detection engineering.