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Story

DocuSign@Consolidated Edison

Consolidated Edison Standardizes Distributed Meetings on DocuSign

Consolidated Edison, a utilities organization in the United States, uses CLM from DocuSign to support hybrid collaboration for employees and partners.

Value results

CategoryValue result
ProductivityFewer stalled items because distributed meetings has a clear owner
Risk and complianceCLM is the governed place employees and partners use for hybrid collaboration
CapabilityNew joiners can see how hybrid collaboration actually runs

Story

Utilities work at Consolidated Edison spans more than one site, even when headquarters sits in the United States. Distributed meetings was splitting across regional habits. Employees and partners asked for a shared way to run hybrid collaboration without freezing local judgment.

DocuSign (CLM) is what they standardized on. DocuSign provides electronic agreement software so organizations can prepare, sign, and manage contracts without paper routing. Consolidated Edison uses it as the system of record for distributed meetings, with employees and partners as the primary operators and other groups coming in through the same queue.

Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.

Relationship map

Consolidated Edison uses DocuSign, Akamai, Datadog, Zendesk, Microsoft Azure, Tenable, OpenAI, Cisco, Infor, Snyk. Shared with Airbus, Albertsons, Alibaba, Alignment Healthcare, Allstate. Industry: Utilities. Value: Productivity, Risk and compliance, Capability. Drag nodes, filter types, or expand a node to follow more commonalities.

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