Story
DocuSign
Consolidated EdisonConsolidated Edison Standardizes Distributed Meetings on DocuSign
Consolidated Edison, a utilities organization in the United States, uses CLM from DocuSign to support hybrid collaboration for employees and partners.
When distributed meetings outgrew homegrown tracking, Consolidated Edison brought in DocuSign.
“Utilities work at Consolidated Edison spans more than one site, even when headquarters sits in the United States.”
“Employees and partners asked for a shared way to run hybrid collaboration without freezing local judgment.”
Independent write-up. Figures come from public sources or are illustrative.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because distributed meetings has a clear owner |
| Risk and compliance | CLM is the governed place employees and partners use for hybrid collaboration |
| Capability | New joiners can see how hybrid collaboration actually runs |
Story
Utilities work at Consolidated Edison spans more than one site, even when headquarters sits in the United States. Distributed meetings was splitting across regional habits. Employees and partners asked for a shared way to run hybrid collaboration without freezing local judgment.
DocuSign (CLM) is what they standardized on. DocuSign provides electronic agreement software so organizations can prepare, sign, and manage contracts without paper routing. Consolidated Edison uses it as the system of record for distributed meetings, with employees and partners as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
