Story
Intuit
CME GroupCME Group Modernizes Core Processing with Intuit
CME Group, a financials organization in the United States, uses Intuit Mailchimp from Intuit to support banking operations for operations and product.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for core processing |
| Capability | Banking operations stays visible to adjacent teams through Intuit Mailchimp |
| Capability | Operations and product work from the same Intuit Mailchimp record for core processing |
Story
CME Group grew core processing faster than the local tools around it. From the United States, financials teams still had to serve customers and internal partners who expected a straight answer. Operations and product were the ones stitching the picture together by hand.
Rolling out Intuit Mailchimp put banking operations on Intuit. Intuit builds financial software for consumers and small and midsize businesses, including QuickBooks, TurboTax, Mailchimp, and Credit Karma. CME Group keeps the product in the path where work already happens, so operations and product do not context-switch into a graveyard system used only for audits.
The visible result is steadier banking operations. Core processing is easier to inspect, and adjacent groups can join operations and product without a guided tour of someone's desktop.
