Story
Box
CarMaxCarMax Adopts Box for Program Management
CarMax, a consumer discretionary organization in the United States, uses Box AI from Box to support program management for project and operations leads.
Value results
| Category | Value result |
|---|---|
| Capability | Project and operations leads work from the same Box AI record for cross-team delivery |
| Capability | Cross-team delivery can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for cross-team delivery |
Story
CarMax did not need another dashboard that nobody opened. It needed program management to move. In the United States, project and operations leads already knew where cross-team delivery went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.
Box AI from Box is now in that path. Box is a content cloud for storing, sharing, and governing enterprise files, with workflow and AI features for knowledge work. The company treats it as production tooling for program management, which is why project and operations leads live in it rather than exporting from it once a quarter.
CarMax can show how cross-team delivery is handled today. That is the value: a repeatable way to run program management on software the rest of the industry already recognizes.
