Customer

CarMax
CarMax is a consumer discretionary organization based in the United States. Operating teams there use enterprise software to run customer, data, and internal processes.
All CarMax customer value stories
Box@
CarMax
In the United States, CarMax relies on Box for program management.
Check Point@
CarMax
Infinity became the place CarMax uses to let staff reach internal apps without hauling all traffic through a legacy VPN.
Shopify@
CarMax
Consumer Discretionary teams at CarMax treat Shopify as the working layer for omnichannel retail.
Palantir@
CarMax
CarMax asked for a cleaner operating picture of event streams. Palantir is what they run.
Twilio@
CarMax
Shared Twilio Segment workspaces help CarMax keep customer support honest across teams.
PayPal@
CarMax
PayPal Working Capital became the place CarMax uses to invoice recurring customers without a custom ledger for every plan.
OpenAI@
CarMax
CarMax asked for a cleaner operating picture of task agents. OpenAI is what they run.
Microsoft@
CarMax
A Power Platform rollout at CarMax took agreement management out of inboxes and into a named queue.