Story
Zoom
BOE TechnologyBOE Technology Runs Program Management with Zoom
BOE Technology, an information technology organization in China, uses Zoom Rooms from Zoom to support program management for project and operations leads.
Teams at BOE Technology moved cross-team delivery onto Zoom after local tools started to collide.
“From China, information technology teams still had to serve customers and internal partners who expected a straight answer.”
“Zoom provides video meetings, phone, and contact center products used for internal collaboration and customer conversations.”
Independent write-up. Figures come from public sources or are illustrative.
Value results
| Category | Value result |
|---|---|
| Capability | Cross-team delivery can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for cross-team delivery |
| Capability | Program management stays visible to adjacent teams through Zoom Rooms |
Story
BOE Technology grew cross-team delivery faster than the local tools around it. From China, information technology teams still had to serve customers and internal partners who expected a straight answer. Project and operations leads were the ones stitching the picture together by hand.
Rolling out Zoom Rooms put program management on Zoom. Zoom provides video meetings, phone, and contact center products used for internal collaboration and customer conversations. BOE Technology keeps the product in the path where work already happens, so project and operations leads do not context-switch into a graveyard system used only for audits.
The visible result is steadier program management. Cross-team delivery is easier to inspect, and adjacent groups can join project and operations leads without a guided tour of someone's desktop.
