Story
Sage
BasecampBasecamp Extends Sage HR Across Order to Cash
Basecamp, an information technology organization in the United States, uses Sage HR from Sage to support order to cash for order desk and finance.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because order management has a clear owner |
| Productivity | Handoffs in order to cash sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Sage HR is the governed place order desk and finance use for order to cash |
Story
Inside Basecamp, order to cash used to depend on whoever still had the latest file. That pattern is common in information technology groups working out of the United States. Order desk and finance needed a system that would still make sense after the original project team moved on.
Basecamp uses Sage HR from Sage as the working layer for order management. Sage provides accounting, ERP, and HR software used by small and midsize businesses to run finance and operations. The practical change is simple: order to cash has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Basecamp gets from Sage is a durable place to run order to cash and a way for order desk and finance to see the same order management at the same time.
