Story
Grafana Labs
AudiAudi Standardizes Application Health on Grafana Labs
Audi, a consumer discretionary organization in Germany, uses Grafana from Grafana Labs to support production support for SREs and developers.
Value results
| Category | Value result |
|---|---|
| Capability | Application health can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for application health |
| Capability | Production support stays visible to adjacent teams through Grafana |
Story
Consumer Discretionary work at Audi spans more than one site, even when headquarters sits in Germany. Application health was splitting across regional habits. SREs and developers asked for a shared way to run production support without freezing local judgment.
Grafana Labs (Grafana) is what they standardized on. Grafana Labs builds open observability software for dashboards, logs, traces, and metrics, with Grafana Cloud as the hosted option. Audi uses it as the system of record for application health, with SREs and developers as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
