Story
DocuSign
Alignment HealthcareAlignment Healthcare Runs Program Management with DocuSign
Alignment Healthcare, a health care organization in the United States, uses Notary from DocuSign to support program management for project and operations leads.
Project and operations leads at Alignment Healthcare review cross-team delivery in Notary rather than in personal files.
“From the United States, health care teams still had to serve customers and internal partners who expected a straight answer.”
“DocuSign provides electronic agreement software so organizations can prepare, sign, and manage contracts without paper routing.”
Independent write-up. Figures come from public sources or are illustrative.
Value results
| Category | Value result |
|---|---|
| Capability | Cross-team delivery can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for cross-team delivery |
| Capability | Program management stays visible to adjacent teams through Notary |
Story
Alignment Healthcare grew cross-team delivery faster than the local tools around it. From the United States, health care teams still had to serve customers and internal partners who expected a straight answer. Project and operations leads were the ones stitching the picture together by hand.
Rolling out Notary put program management on DocuSign. DocuSign provides electronic agreement software so organizations can prepare, sign, and manage contracts without paper routing. Alignment Healthcare keeps the product in the path where work already happens, so project and operations leads do not context-switch into a graveyard system used only for audits.
The visible result is steadier program management. Cross-team delivery is easier to inspect, and adjacent groups can join project and operations leads without a guided tour of someone's desktop.
