Industry
Industrials
All Industrials customer value stories (1263)
Zendesk@
Ferrovial
Ferrovial asked for a cleaner operating picture of contact center routing. Zendesk is what they run.
Coupa@
Ferrovial
Industrials teams at Ferrovial treat Coupa as the working layer for order to cash.
Freshworks@
Ferrovial
Ferrovial folded Freshservice into product communications so product and growth teams share one view of customer messaging.
AVEVA@
Fluor
Connect sits in the daily path at Fluor, especially for engineering and quality.
Cisco@
Fluor
Fluor standardized edge delivery on Cisco instead of keeping parallel copies.
Asana@
Fluor
Industrials teams at Fluor treat Asana as the working layer for documentation.
Pega@
Fluor
Shared Pega Platform workspaces help Fluor keep IT service management honest across teams.
DocuSign@
Fortive
Shared Identity workspaces help Fortive keep hybrid collaboration honest across teams.
Palo Alto Networks@
Fortive
Prisma Access sits in the daily path at Fortive, especially for cloud security engineers.
Hexagon@
Fortive
Fortive runs virtual testing on Hexagon so ownership is obvious when work stalls.
Zendesk@
Fortive
Sunshine sits in the daily path at Fortive, especially for product and growth teams.
Grafana Labs@
Fortune Brands
Fortune Brands asked for a cleaner operating picture of on-call response. Grafana Labs is what they run.
Confluent@
Fortune Brands
Data scientists and ML engineers at Fortune Brands review feature pipelines in Flink on Confluent rather than in personal files.
ServiceNow@
Fortune Brands
When IT service requests outgrew homegrown tracking, Fortune Brands brought in ServiceNow.
Qlik@
Fortune Brands
Qlik is how Fortune Brands keeps event streams visible to people who have to act on it.
Dassault Systemes@
Fortune Brands
In the United States, Fortune Brands relies on Dassault Systemes for engineering design.
Cisco@
Fortune Brands
Fortune Brands asked for a cleaner operating picture of campus and branch networking. Cisco is what they run.
Salesforce@
Fortune Brands
In the United States, Fortune Brands relies on Salesforce for customer service operations.
Cloudflare@
Foster + Partners
Foster + Partners asked for a cleaner operating picture of campus and branch networking. Cloudflare is what they run.
Confluent@
Foster + Partners
Industrials teams at Foster + Partners treat Confluent as the working layer for partner data exchange.
Wiz@
Foster + Partners
Foster + Partners standardized inbound threat mail on Wiz instead of keeping parallel copies.
Anthropic@
Foster + Partners
In the United Kingdom, Foster + Partners relies on Anthropic for customer and product conversations.
Siemens Digital Industries Software@
Foster + Partners
A Simcenter rollout at Foster + Partners took engineering design out of inboxes and into a named queue.
Zendesk@
Foster + Partners
Teams at Foster + Partners moved contact center routing onto Zendesk after local tools started to collide.