Customer
Swarovski
Swarovski, founded in Austria in 1895, is a global luxury jewelry and crystal products retailer known for designing, manufacturing, and selling fine crystals, created diamonds, zirconia, jewelry, accessories, and home décor. The company operates in over 140 countries with 2,300 boutiques and emphasizes sustainability, diversity, and philanthropic work through the Swarovski Foundation.
Value Graph
Swarovski uses ServiceNow, Hugging Face, Siemens Digital Industries Software, Dassault Systemes, Red Hat, Zscaler. Industry: Consumer Discretionary. Drag nodes, filter types, or expand a node to follow more commonalities.
All Swarovski customer value stories (6)
Hugging Face@Swarovski
Developers at Swarovski review software delivery in Enterprise Hub rather than in personal files.
Siemens Digital Industries Software@Swarovski
Analysts and design leads at Swarovski review simulation in Simcenter rather than in personal files.
ServiceNow@Swarovski
Achieved an average case resolution time of 1 minute, a 99.99% reduction in alerts, 100% uninterrupted operations, and boosted efficiency and qualified leads by 30%.
Dassault Systemes@Swarovski
Swarovski runs change control on Dassault Systemes so ownership is obvious when work stalls.
Red Hat@Swarovski
Swarovski runs applied AI delivery on Red Hat so ownership is obvious when work stalls.
Zscaler@Swarovski
IAM and helpdesk at Swarovski review access control in Zscaler Internet Access rather than in personal files.